TERMS & CONDITIONS And PRIVACY POLICY
SPEEDYSERP.COM – GENERAL TERMS AND CONDITIONS OF SALE – JULY 2020
1. DEFINITIONS & RIGHTS
Agreement: Our agreements are enforceable under the Companies Act of 1956 and the IT Act of 2000. A deal refers to an online order confirmed by the customer, detailing items, features, prices, and payment details alongside these General Terms and Conditions.
Electronic contracts are valid and enforceable under law, even if formed using digital communication.
Customer/Client/Consumer: Refers to any individual, organization, or legal entity seeking to use the services provided by SpeedySerp. This excludes section 45-Z of the Banking Regulation Act of 1949.
Parties: Refers to both SpeedySerp and the customer/client/user.
Personal Data: As defined by the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules of 2011, personal data includes any information that can identify an individual, either directly or indirectly.
Data and Information Rights: Customers can review, correct, or withdraw consent for their data provided during any contractual agreement.
Plugin: Refers to the SpeedySerp plugin for WordPress.
Products: As defined in clause 6.
Service: Includes Support, Updates, and Plugin-related services.
Support: Refers to assistance, maintenance, and updates provided for the plugin under license, provided no significant rewrites are required.
Technical Requirements: Customers must ensure that their systems meet SpeedySerp’s hardware and software requirements. They are responsible for maintaining and upgrading their systems to meet changes in these requirements.
Update: Refers to improvements made to the existing service, as determined by SpeedySerp, provided no substantial rewrites are required. Updates also include bug fixes and are provided as part of the support service.
Website: SpeedySerp.com
2. SCOPE OF GENERAL TERMS AND CONDITIONS
These Terms and Conditions govern the technical, legal, and financial terms under which SpeedySerp offers its WordPress plugin and related services through www.speedyserp.com.
3. ACCEPTANCE AND ENFORCEABILITY
By placing an order through SpeedySerp, the customer acknowledges that they have read, understood, and accepted these General Terms and Conditions.
Acceptance is confirmed at the bottom of each order page and becomes enforceable upon placing the order.
SpeedySerp reserves the right to update these Terms and Conditions at any time, with any changes posted on SpeedySerp.com. Customers are encouraged to review these terms before placing new orders.
4. ORDERING
4.1 CUSTOMER ACCOUNT CREATION
Customers may create an account on SpeedySerp.com to place an order. They are solely responsible for maintaining the confidentiality of their login details.
4.2 PLACING AN ORDER
The steps for placing an order are as follows:
- Visit SpeedySerp.com.
- Log in if registered.
- Select the desired product.
- Review the order and correct any errors.
- Apply any promotional code.
- Choose a payment method.
- Accept the General Terms and Conditions.
- Confirm the order and total price.
- Complete the payment process.
SpeedySerp reserves the right to cancel or modify orders based on additional customer requirements or errors. External resource optimizations like third-party scripts are outside SpeedySerp’s control and may affect results like GTMetrix scores.
4.3 ORDER CONFIRMATION
Once an order is confirmed, SpeedySerp emails the order details. Orders are only considered final when this confirmation is sent.
5. PRODUCTS AND SERVICES
5.1 PRODUCT DETAILS
Each product on SpeedySerp.com has a detailed factsheet outlining its features.
5.2 PLUGIN LICENSE TYPES
SpeedySerp offers different plugin licenses:
- Single: One website.
- Plus: Up to three websites.
- Infinite: Unlimited websites (not applicable to hosting companies on behalf of clients).
5.2.2 SUPPORT AND UPDATES
Plugin licenses come with one year of support and updates, which apply only to the purchased license. Installation of updates is recommended but not the responsibility of SpeedySerp.
6. RECEIPT AND COMPLAINTS
6.1 RECEIPT
The product receipt is completed when the customer activates the download link.
6.2 NON-RECEIPT
If an activation key is not received, SpeedySerp will cancel the old key and issue a new one.
6.3 COMPLAINTS
Customers can report any issues by emailing support@speedyserp.com, including their order number.
7. CUSTOMER OBLIGATIONS
Customers must ensure their systems meet SpeedySerp’s technical requirements and provide relevant information when requesting support. They must cooperate with SpeedySerp’s support team to resolve any issues.
8. SPEEDYSERP OBLIGATIONS
SpeedySerp agrees to deliver services and licenses to the best of its abilities, adhering to industry standards. Customers acknowledge that service availability may be affected by factors outside of SpeedySerp’s control, such as bandwidth issues or third-party provider problems.
9. PRICING AND PAYMENT
9.1 PRICES
Prices are listed on SpeedySerp.com and are subject to change. Promotional codes may be applied when placing an order.
9.2 PAYMENT
Payments are due at the time of order placement and may be made via PayPal or credit/debit card. The customer authorizes SpeedySerp to charge the card for the total amount of the order. Products remain SpeedySerp’s property until full payment is received.
10. CANCELLATION
Customers waive the right to cancel once they begin downloading the product, confirming their intent to access the content immediately. A notice confirming this waiver is displayed before downloading.
11. TERMINATION
Suppose either Party breaches any of its contractual obligations. In that case, the other Party may automatically terminate the Agreement without incurring any liability fifteen (15) business days after serving formal notice by registered mail with a return receipt requested if no response has been provided, even if the breach could have been rectified.
12. WARRANTY DISCLAIMER AND REFUND POLICY
12.1 CLAIMS UNDER THE WARRANTY
The warranty provided by Speedyserp is limited to refunding non-conforming Products or those containing latent defects.
To file a claim, the Customer must report the defect or non-conformity within fifteen days of the purchase.
12.2 WARRANTY DISCLAIMER
The Customer is solely liable for the choice, storage, and use of the Products. No claim may be made under the warranty in cases of misuse.
13. LIABILITY
Speedyserp assumes a best-efforts obligation toward the Customer, agreeing to use its best efforts in performing the Service provided herein.
Speedyserp is not liable for damages caused by using the plugin after 365 (three hundred sixty-five) calendar days following the order.
Speedyserp shall not be liable for repairing damage caused by Internet use, such as data loss, intrusion, viral attack, loss of connection, or any other incidents unrelated to the Service.
Speedyserp shall not be liable for any incidental damages, including financial losses unless such damages result from Speedyserp’s negligence or willful misconduct.
Speedyserp shall not be liable for malfunctions identified by the Customer if they fail to execute recommended updates or operations following malfunctions.
Speedyserp shall not be liable for business interruptions caused by support or updates unless these result from negligence or willful misconduct on Speedyserp.
In any event, Speedyserp’s liability is limited to the amount paid by the Customer when placing the order.
14. FORCE MAJEURE
Neither Party shall be liable for delays, non-performance, or any breach of obligations due to force majeure or unforeseeable circumstances.
Force majeure includes strikes, lockouts, adverse weather, transport or supply interruptions, earthquakes, fire, storms, floods, statutory changes, computer breakdowns, and telecommunication service interruptions, among other causes beyond the Parties’ control.
Such events suspend performance initially. If they last over three (3) months, these General Terms and Conditions of Sale may be terminated automatically without a court ruling, notice, or liability for non-performance.
15. SEVERABILITY
If any provision is declared invalid, it will not affect the remaining provisions, which will retain full effect. The Parties may agree to replace or amend invalid provisions.
16. PROBATIVE DOCUMENTS
Entering a credit/debit card number and order confirmation constitutes proof of the order and payment obligation.
Legal proof may include the order, payment, and documents from Speedyserp’s system regarding purchase orders and invoices.
17. PERSONAL DATA
The personal data requested when providing personal information will be clarified during collection.
Additional information such as name, email, phone number, and message content may be collected if contacted directly.
Contact information such as name, company name, address, and telephone number may be requested when registering an account.
Personal Data enabling the identification of the Customer will be processed under GDPR rules and stored for three years after the commercial relationship ends.
17.1 PURPOSE OF PROCESSING
Customers’ data is processed for purposes such as access to products, invoicing, newsletter circulation, website usage statistics, marketing initiatives, and customized offers.
17.2 RECIPIENTS OF PERSONAL DATA
Speedyserp takes precautions to prevent data from being altered, damaged, or accessed by unauthorized third parties.
17.3 PERSONAL DATA PROVIDED TO GOVERNMENT AGENCIES
To comply with legal obligations, Personal Data may be provided to relevant authorities upon request.
17.4 PERSONAL DATA PROVIDED TO THIRD PARTIES
Speedyserp will not sell or disclose customer data to third parties except as authorities require under Clause 17.2.
17.5 CUSTOMER’S RIGHTS REGARDING PERSONAL DATA
Customers have the right to access, modify, correct, deny, or delete their Data and oppose or restrict its processing for legitimate reasons.
This does not apply to statistical processing, where data is anonymized.
Customers may exercise their rights by contacting Speedyserp via email or the Contact page.
18. COOKIES
Cookies store inforCustomer’sthe Customer’sinformation about Customers’ browsing on the Website. Cookies may be stored for up to 13 months and do not identify Customers.
Customers may turn off cookies in their browser settings, which may restrict website use.