speedy serp
speedy serp

REFUND POLICY

Summary

We stand firmly behind the quality of our services. If we’re unable to achieve the results we promised, you can request a full refund within the specified timeframe. This guarantee applies to purchases made directly on speedyserp.com as well as through third-party platforms like UpWork.

1. Scope of the Guarantee

This refund policy covers every service package and add-on you purchase, whether from our website or any affiliated bidding marketplace. If our team does not meet the performance benchmarks set during onboarding, you are eligible for a complete reimbursement.

2. Refund Eligibility and Timeframe

  • Claim Period: Submit your refund request within [14 working days] of your original purchase date.

     

  • Deadline: Requests received after [15 working days] have passed cannot be processed.

     

  • Proof of Purchase: Please include your order ID or invoice when contacting us to help us verify and expedite your request.

     

3. How to Request a Refund

  1. Contact Support: Email our support team or use the online form available on our site.

     

  2. Provide Details: Describe which service fell short of expectations and attach any relevant performance reports or data.

     

  3. Confirmation: You’ll receive an acknowledgment of your request within 2 business days, and approved refunds are typically completed within [7 business days].

     

4. Exceptions & Special Circumstances

  • Non-Refundable Fees: Any third-party tool subscriptions or advertising spend billed through us are not eligible for a refund.

     

  • Partial Deliverables: If only part of the service was delivered, we may offer a pro-rata refund or credit toward other offerings.

     

  • Policy Compliance: All refund requests must comply with our Terms of Service and this Refund Policy.

     

5. Changes to This Policy

We may revise these terms from time to time. Any updates will be posted on our website and will apply only to purchases made after the effective date of the change.

6. Contact Information

If you have questions or wish to request a refund, please reach out via our support portal or email us at support@speedyserp.com. By purchasing our services, you acknowledge that you’ve read and agree to these refund provisions.